Minimizing layers in an organization is empowering. It treats others like adults. This is rare especially outside the United States.

Jensen famously has 60 direct reports. When Stripe founder Patrick Collison points out that this isn't conventionally considered best practice, Jensen shares his reasoning:

"I don't do 1-on-1s, and almost everything I say, I say to everybody all the time. I don't really believe there's any information that I operate on that only one or two people should hear about... I believe that when you give everybody equal access to information, that empowers people."

"Number two, if the CEO's direct staff is 60 people, the number of layers you've removed in a company is probably something like seven."

On feedback: "I give you feedback right there in front of everybody. Feedback is learning. For what reason are you the only person who should learn this?... Half the time I'm not right, but for me to reason through it in front of everybody helps everybody learn how to reason through it. The problem I have with 1-on-1s and taking feedback aside is you deprive a whole bunch of people that same learning."